SKYPE CONSULTATİON OF COVİD-19 PATIENTS IN SPECIAL TREATMENT UNIT

Authors

Amir Aliyev
Public Health & Healthcare Management Chair, Azerbaijan Medical University, Baku, Azerbaijan
Aliyar Sarvarov
Guba District Central Hospital, the Administration of Regional Medical Divisions, Guba, Azerbaijan

Synopsis

Video consultations are increasingly seen as a possible replacement for face-to-face consultations. Direct physical examination of the patient is impossible; however, a limited examination may be undertaken via video. Little is currently known about what such video examinations involve. Low-cost and no-cost software-based video tools may be a feasible and effective way to provide some telemedicine services, particularly in low-resource settings. One of the most popular tools is Skype; it is freely available, may be installed on many types of devices, and is easy to use by clinicians and patients. While a previous review found no evidence in favor of, or against the clinical use of Skype, anecdotally it is believed to be widely used in healthcare for providing clinical services. However, the range of clinical applications in which Skype has been used has not been described.Given the stressful situation, mainly patients needed psychological support. In this regard, it was decided to introduce Skype technology to communicate with patients on duty doctors. For 10 days, doctors on duty interviewed patients. In two cases, a consultation with a psychologist was needed. As a result, we observed stabilization of the physiological state of patients and normalization of the treatment process.

PANDEMIC–ICT–2020
Published
December 24, 2020